Frequently Asked Questions​

Product-related

Because our tents are custom made, you can click the Get Quote button to customize the size you need.

These series may make it easy for you to quickly choose the type of tent you want, for example, the L\M\S series is differentiated by size. You can contact us and get your own suitable tent.


Covers are supplied using the latest in low wick, anti-fungicide high gloss white, flame retardant translucent or Opaque PVC in accordance to international standards including DIN 4102 B1, NFPA 701.


We have several ways to solve condensation problem, we can use double layer roof covers or inflatable roofing system, which is a better way than regular single layer roof cover to reduce the condensation. And besides, we can install exhaust fans on walls or triangle parts to make the air inside the structure flow to reduce humidity inside. Anyway, if there is a HVAC system used,it would be perfect.

If the wind speed is over 100km/h, we recommend to take off all PVC covers including the roof covers & sidewalls immediately to reduce the wind pressure and this would keep the structure safe. If the wind is not that strong (less than 80km/h), we could also withstand the wind with proper reinforcements of the whole structure, like we can add reinforced wind cables on uprights or fully install all steel stakes/expansion bolts on base plates.

We will cover the gap with different materials depends on different walling systems, soft PVC fabric is the most popular way to use and it is the most efficient way.
For sandwich panel or steel cladding walling system, we will use the same material to cover the gap.

We strongly recommed to clean the snow on roof regularly to make sure the dead load on roof is not that big, and also we have another way to melt the snow with salty water spraying on top of roof by sprayer fixed on top.

We have several solid walls available, such as ABS solid walls, Steel cladding walls, sandwich panel walls, glass walls etc. Which is hard walling system and can keep the structure secured.

We can use double layer PVC roof covers or inflatable roofing system, sandwich panel walls with sound absorbing layer and 100% sealing the gaps of the whole structure.

If the slope is not that big, we can solve it with customized upright connectors on bottom, but better altitude intercept is less than 50cm.

Need know first the specification of your existing structures, such as side heigth, structure system, and it would be helpful if the drawing could be given.
We will design a customized rain gutter to connect them. We have 3 kinds of rain gutters, soft PVC rain gutter, solid PVC one and steel rain gutter.

Customization

Sure, you can put your logo on the cover of the tent and anywhere around it.


Of course, we can cooperate with so many well-known manufacturers because we meet their needs for different sizes of tents, you can click Get Quote to talk to us, we will help you choose the most suitable tent for you.

Shipping

About 5 weeks, you can see the specific delivery time through the order number

Explore Our Other Product Solutions

Send Us a Message

We are not only a supplier, but also experts in space solutions

Send us a message

We’re not only a canopy manufacturer, but also experts in space solutions

Contact Us

Make On-Demand Space Solutions Easier, Faster

SHELTER has a great team of skilled architects ready to support your project or Event at any time.

When you’re ready to start your next business, get in touch with us now, and our architects will get back to you with a quote as soon as possible.

US

United States Office

405 Via Chico Suite 1, Palos Verdes Estates, CA 90274
CN

China Office

No 1, Huanghe Section, Songshan Road, Chaotian Industrial Zone, Shilou Town, Panyu District, Guangzhou, 511447